We’re here to help and happy to hear from you! Whether you have a question about your order, need assistance with a personalized ornament, or just want to double-check our processing times, we’re always ready to assist.

We do our best to respond to all messages within 1–2 business days. During the busy holiday season—especially in October, November, and December—our inbox gets a little fuller than usual, but we promise your message is important to us. We answer every inquiry as quickly as possible, and we truly appreciate your patience and support of our small handmade business.